ID# 032057

Field Service Technician - Boston, MA

Boston, MA 02110
United States
DescriptionContact Information

Job Description

Position Summary

OPEX Corporation is currently looking for a full time Field Service Technician. This position will require the employee to primarily work during the 1st shift. After training the worker will be put in an on-call weekend rotation. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues. If you are a communicative, diligent, punctual and detail oriented individual then OPEX may be the right place for you to pursue your career.

•This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment
•Installing and setting up new equipment
•Interact with the customer to determine the problem
•Completing field service reports
•Keeping the customer informed as repairs are made and answer any question that may arise.
•Interact with management as well as other personnel to analyze and correct any equipment performance issues.
•Completing and submitting weekly online timecards and expense report

Job Requirements

•Associate’s Degree in Electronics and/or equivalent hands-on job experience.
•Must have excellent customer service skills.
•Possessing a driver’s license, insurance and a reliable vehicle.
•Ability to lift at least 25 pounds independently.
•Ability to maneuver a job site, including small spaces in around our equipment.

Physical/Work Environment
•Due to our large variety of clients worker could potentially conduct work in an office or warehouse environment
•Commuting for an extended period of time throughout duration of shift
•Must have the ability to lift heavy machine parts while on duty
•Ability to maneuver a job site, including small spaces in around our equipment
•Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job

Company Overview

OPEX Corporation is a recognized global technology leader in high-speed mailroom automation, document imaging, and material handling. Since 1973, OPEX systems have provided performance enhancing workflow solutions and cost-effective results to thousands of organizations around the world.

From its humble beginnings in a leased warehouse in southern New Jersey, OPEX’s global workforce now numbers hundreds of employees. OPEX’s Moorestown, New Jersey World Headquarters features more than 475,000 square feet of engineering, manufacturing, warehouse, product assembly and office space. OPEX offices are also located in the U.K., France, Germany and Australia.

•Full medical, dental and vision with low employee contribution rates
•Paid holidays, vacation and personal days
•401k with matching and profit sharing
•Basic life insurance, short term and long term disability

OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.
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